Lesson 7, Topic 1
In Progress

Consistency: Mind Map a Story Copy Copy

Gabe Walker December 19, 2023

Consistency: People love to see the little things done consistently.

While all the pillars are important for building trust, failing to be consistent can undermine your efforts. Remember, it is unlikely that you will get one visible chance to be trusted. Instead, you will have thousands of small ones. When you respond consistently, you will see the results build overtime.

Mind Map Consistency:

You are going to use the mind mapping technique that you learned in Module 2 to create a 30-second anecdote and a 3-minute story to use in facilitating the Consistency Pillar.


  • Use the mind map method to brainstorm your own stories related to the Consistency Pillar.
  • Identify your top 2-3 stories.
  • Practice telling these stories and integrate them into the facilitation of the Consistency Pillar.
  • Save this mind map of story ideas to use in a future training of this pillar.


  • Step 1: Take a piece of paper and write “Consistency” in the center or use page 122 in the certified guide.
  • Step 2: Spend 15-30 minutes creating your mind map.
  • Step 3: Circle 2-3 of the top stories from your map that you could use in a future training—one short anecdote (30 seconds) and one longer story (3-5 minutes).


  • Cast your brainstorm wide before narrowing down and refining your stories.
  • Stories should never portray yourself as the “hero”.
  • Stories should never be shared with the purpose of gaining emotional reaction.
  • Stories are shared to add value and relevance to the framework.
  • Cut out 80% of the context and jump right into telling your story.

Below is an example of a mind map. If you are having trouble, here are some ideas to help you brainstorm:

  • Expand on different ages: childhood, adolescence, adulthood
  • Expand on different environments: workplace, school, neighborhood
  • Expand on different relationships: family, friends, colleagues
  • How did consistency help gain trust?
  • How did a lack of consistency result in a lack of trust?

Once you have competed your stories, “Mark Complete”.

(To revisit the Storytelling and Mind Mapping training, go to Module 2 & watch “Storytelling & Mind Mapping Part 1 & 2” videos)