Consistency: People love to see the little things done consistently.
While all the pillars are important for building trust, failing to be consistent can undermine your efforts. Remember, it is unlikely that you will get one visible chance to be trusted. Instead, you will have thousands of small ones. When you respond consistently, you will see the results build overtime.
Mind Map Consistency:
You are going to use the mind mapping technique that you learned in Module 2 to create a 30-second anecdote and a 3-minute story to use in facilitating the Consistency Pillar.
Below is an example of a mind map. If you are having trouble, here are some ideas to help you brainstorm:
Once you have competed your stories, "Mark Complete".
(To revisit the Storytelling and Mind Mapping training, go to Module 2 & watch "Storytelling & Mind Mapping Part 1 & 2" videos)